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Refund Policy

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Refund Policy & Process

Refund Policy

It is Black Hawk College’s policy to apply all awarded grants, scholarships and/or loans toward a student’s balance due before being eligible for a refund. A student’s balance due can include: past due tuition, fees, returned checks, fines or other obligations. A student may receive a refund after his/her balance due is paid in full and funds still remain available on the account. Refunds are made payable to the student and are processed by the Bursar’s Office.

Refund Process

BankMobile DisbursementsMost refunds will be disbursed through BankMobile Disbursements, via the student’s selected refund preference. Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information.

To view our contract, click here.

Debit and Credit Card Payment Refunds

If any debit and/or credit card payments were made through the student’s myBHC account during the semester, the Bursar’s Office is required to first disburse refunds back to the original card used. If a refund due to the student is larger than what was paid electronically, then the Bursar’s Office will issue the remainder of the refund via the BankMobile Disbursement process.

Important Dates to Know When Dropping a Class

You may receive a refund on your account after dropping a class. Timing is critical when dropping a class and affects the refund amount, if any. Please remember that it is your responsibility to withdraw or drop your classes. If you consider dropping a class, please see the dates listed below by semester:

 Summer 2024

If you drop a 16 week or a 1st 8 weeks class between: You will receive:
April 2, 2024 – June 9, 2024 100% refund
June 10, 2024 – June 16, 2024 50% refund
On or after June 17, 2024 No refund available

 Fall 2024

If you drop a 16 week or a 1st 8 weeks class between: You will receive:
April 2, 2024 – August 25, 2024 100% refund
August 26, 2024 – September 2, 2024 50% refund
On or after September 3, 2024 No refund available

NOTE: The above list of refund dates is not inclusive.

Courses shorter than seven weeks have prorated refund dates. For further details on shortened course refund schedules, please visit Enrollment Services on campus or send us an email from your myBHC email account to registrar@qc057.com.

Additional Items to Keep in Mind

  • The deadline may be on the weekend. If so, please email registrar@qc057.com with the information regarding the class you would like to drop. If the date stamp on your email is before the deadline, it will be processed on the next business day and considered to be dropped by the deadline.
  • Check your myBHC account within a day or two to be sure the drop was processed.
  • You may exchange the same number of credit hours during a refund period at no additional charge. Example: If you drop ENG 101 and add PSYC 101, you will not owe any additional tuition or fees.

Financial Aid Refunds

Specific information related to financial aid at Black Hawk College can be accessed on the Financial Aid Office page.

Refund Appeal Process

If you have extenuating circumstances regarding your refund, submit a refund appeal (see document linked below). It must be submitted no later than the last published day of finals. Submissions for current term only, not previous terms.

Refund Policy Appeal Form

More To Explore

Adding and Dropping Classes

Students may change their schedules by adding and dropping classes, or in some cases, the student may need to withdraw from College altogether.

Policies and Procedures

Learn more about the policies and procedures at Black Hawk College.
Mother and daughter pose for a photo in the Black Hawk Bookstore.

Payment Options and Due Dates

Learn more about tuition due dates, deferred payments and more payment options for Black Hawk College.
Contact

Bursar’s Office

Quad-Cities Campus
Building 1, Room 276
309-796-5200
309-796-0838 (fax)
Regular hours:
Mon-Tue from 8 a.m. to 5:30 p.m.
Wed-Fri from 8 a.m. to 5 p.m

East Campus
Building A, Room 100
309-854-1706
309-856-6005 (fax)
Mon-Fri from 8 a.m. to 5 p.m.

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Quad-Cities Campus
6600 34th Ave
Moline, IL 61265
309-796-5000
East Campus
26230 Black Hawk Rd
Galva, IL 61434
309-854-1700
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